Successive national reports have highlighted the poor quality of care offered by some services supporting vulnerable service users who present challenging behaviour in the child care, education and adult learning disability sectors.

The CALM Training Module

The CALM training model is one of a small number of training organisations accredited under the national physical intervention scheme administered by the British Institute for Learning Disability (BILD).

CALM has been acknowledged as achieving the greatest impact and safest results in several UK and US national level reports.

However such results are dependent on a constructive relationship with user agencies, and their compliance with the strict underpinning quality assurance procedures.

The CALM Quality Assurance Award was developed to recognise the efforts of those services fully compliant with the CALM and BILD Quality Assurance procedures.  Its award should be recognised as indicative of a commitment to best practice standards by awarded organisations.

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BILD Reaccreditation

CALM has once again been re-accredited for a further 3 year period following our most recent re-accreditation assessment in the summer of 2012.  This followed a substantial writtten submission, a 2 day assessment visit, observation of training delivery, evidence of robust Quality Assurance procedures and finally a presentation to the Accreditation Panel at BILD in Kidderminster.

The accreditation panel found that CALM met all the aspects of the requirements for re-accreditation and noted that “CALM as an organisation continues to develop the thinking around the most effective ways to deliver training to develop staff to work in a safe and productive way with service users”

The BILD PI Training Accreditation Scheme (PITAS)

The scheme provides external scrutiny of training providers, in an otherwise unregulated industry. The scheme focuses on universal elements of crisis management and supporting distressed people, and currently accredits 40 training organisations.

The Scheme is an evidence based process of external validation of the quality of physical intervention training programmes delivered to the health, social care and education sectors.

The fundamental process of accreditation is the provision of evidence that the applicant training organisation’s curriculum and trainers comply with all of the criteria set out in the BILD Code of Practice (2014).

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