Course Overview

Engaging in the use of restrictive physical intervention or restraint is an unpleasant experience for all. It should only EVER be done where all other potential solutions and responses have been exhausted.  

Unfortunately, sometimes we are faced with a situation where not intervening means the person we are supporting could significantly harm themselves or someone else. In these instances – when we truly believe we can achieve a better, safer outcome by using restraint – it is crucial that we are trained in the safest possible methods of intervention. 

The CALM Physical Intervention Course will prepare you to safely and humanely react to crisis situations where restrictive physical intervention is the last resort to prevent serious harm. 

Practitioners will learn to use a range of non-restrictive and restrictive physical interventions proportionately, compassionately, and in ways that maximise psychological and physical safety. 

Practitioners’ competence is assessed at the end of this course either by an independent verifier or by the course InstructorAll successful candidates receive a certificate of competency in the relevant skills.  

This course can be certificated by BILD ACT as being compliant with the Restraint Reduction Network (RRN) Standards (2020). 

Certification is for 12 months from the date of assessment. 

Please note, CALM only teaches physical skills in specific contexts and situations subject to training needs analysis. Risk assessments and behavioural audits must be engaged in to ascertain not only whether there is a legitimate need for physical skills training but also importantly WHICH techniques should be taught. To assist with skill acquisition, retention and ultimately safety, techniques must be limited and must be chosen to meet current operational risks only. Only staff exposed to risks directly, and/or those with the responsibility to intervene, should receive training in physical skills, as should their managers. ALL staff MUST have undertaken the CALM Core Theory course PRIOR to undertaking CALM Physical skills training. 

At CALM, we believe that the safest intervention is the one you never have to apply.

We believe: there is always a reason for the distress which presents as challenging behaviour; that skilled support and planning is the key to humanely working with such distress; and that restrictive physical interventions should only ever be used as a last resort. 

CALM’s approach is always to reduce the use of restrictive techniques, placing emphasis on primary prevention and strategic approaches to restraint reduction.  


All CALM techniques are:

Non-aversive and non-pain based
Independently bio-mechanically evaluated
Follow a hierarchical approach to physical intervention designed to meet key legal principles 

What you’ll learn

Right for you?

Who is This Course For?

Education Services

Mainstream schools, ASN (Additional Support Needs) schools, SEN (Special Educational Needs) schools, SEBN (Social, Emotional, Behavioural Needs) 

The CALM Physical Intervention Course is a whole sector approach that can benefit anyone working in Education Services. 

Roles: Pupil Support Assistants, Catering and Estates staff, Teachers, Principal Teachers, Head Teachers, Class-room Assistants, Teaching Assistants, Special Needs Assistants, Early Childhood Educators, Educational Psychologists, anyone in a Learning and Development role, anyone in a supervisory or senior management role.  

Social Care

Residential Childcare, Supported Living, Housing Support Services, Respite Care, Day Supports 

The CALM Physical Intervention Course is a whole sector approach that can benefit anyone working across the Social Care Sector. 

Roles: Anyone in an L & D role Support Assistants, Support Workers, Senior Support Workers, Team Leaders, Project Managers, Operational Managers, Social Workers, addiction workers, workers with homeless, anyone in a supervisory or senior management role.  

Health Services

In patient dementia and older adult services, adolescent and young people in patient settings, Addiction services, Homeless services, forensic services 

The CALM Physical Intervention Course is a whole sector approach that can benefit anyone working in Health Services. 

Roles: Health Care Assistants, Registered Nurses, Doctors, addiction workers, project workers, Reception/Admin staff, Community Health staff, Multi-disciplinary roles such as Speech and Language therapists, OT’s, anyone in an L & D role, anyone in a supervisory or senior management role. 


What Others Say

” I feel so much more confident now having a better understanding of legal issues and best practice standards. Ready to do the job I love better!  “

CALM Core Theory Online
” When we started to explore how behaviour can make us feel, this gave me an opportunity to really reflect on how that can definitely at times affect my response. “

CALM Core Theory Online
” I’d never heard of Attribution Theory before, but the way it was explained on the course made perfect sense to me and my practice. How we approach situations and what ‘frames’ our thinking has a very powerful impact on what happens next – I see that now. I have been trying to apply it and follow it in my practice as much as possible. The short video I watched about Blame made me laugh so much because it was so true – really hit the mark! I have been trying to apply it to my home life too! “

CALM Core Theory Online
” The physical skills I learned on the training course were relevant for my practice. I know that, if I have to, after everything else has been tried and exhausted, if I need to do something to keep someone safe I can – in a confident, competent, safe and caring way. “

Participant on a CALM Module 2 course

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