Course Overview
In the aftermath of a serious incident, organisations have duties to the people they support, their staff and regulators. De-briefing can play a significant role in meeting such duties, supporting staff, promoting reflection and accountability, maximising learning, reducing the likelihood of further incidents and ultimately improving the service.
Debriefing has 3 main functions:
- A systems evaluation and review (what happened, how did it happen, how do we stop it from happening again) to promote individual, team and organisational learning
- Learning and support for staff
- Production of necessary reporting that leads to improved outcomes for those being supported
