Course Overview

CALM works with many service sectors including some of the largest housing service providers, further education provision and customer service staff. Within many sectors including social care there has been a fundamental shift from staff working in buildings and in teams to staff increasingly working on their own. This can lead to staff feeling less safe and a need for organisations to develop new and different approaches to risk. Getting this right matters. 

CALM works with many service sectors including some of the largest housing service providers, further education provision and customer service staff. Within many sectors including social care there has been a fundamental shift from staff working in buildings and in teams to staff increasingly working on their own.  This can lead to staff feeling less safe and a need for organisations to develop new and different approaches to risk. Getting this right matters. 

CALM’s approach is to focus on the need for proactive rather than reactive action. We explore issues related to lone working such as risk assessment, positive communication skills, de-escalation and learning from critical incidents. We know how to support you, to support your staff better.

What you’ll learn

Right for you?

Who is This Course For?

Education Services

Mainstream schools, ASN (Additional Support Needs) schools, SEN (Special Educational Needs) schools, SEBN (Social, Emotional, Behavioural Needs) 

CALM Core Theory Online is a whole sector approach that can benefit anyone working in Education Services. 

Roles: Pupil Support Assistants, Teachers, Catering and Facilities staff, Principal Teachers, Head Teachers, Class-room Assistants, Teaching Assistants, Special Needs Assistants, Early Childhood Educators, Educational Psychologists, anyone in a Learning and Development role, anyone in a supervisory or senior management role.   

Social Care

Residential Childcare, Supported Living, Housing Support Services, Respite Care, Day Supports 

CALM Core Theory Online is a whole sector approach that can benefit anyone working across the Social Care Sector. 

Roles: Support Assistants, Support Workers, Senior Support Workers, Team Leaders, Project Managers, Operational Managers, Social Workers, addiction workers, workers with homeless, anyone in an L & D role, anyone in a supervisory or senior management role.   

Health Services

Nursing Homes, in patient dementia and older adult services, adolescent and young people in patient settings, Addiction services, Homeless services, forensic services 

CALM Core Theory Online is a whole sector approach that can benefit anyone working in Health Services. 

Roles: Health Care Assistants, Registered Nurses, Doctors, addiction workers, project workers, Reception/Admin staff, Community Health staff, Multi-disciplinary roles such as Speech and Language therapists, OT’s, anyone in an L & D role, anyone in a supervisory or senior management role. 

Testimonials

What Others Say

” I will practice taking myself out of the emotion that I’m feeling in the situation and try to analyse before “blindly” following normal practice. “

CALM’s Personal Safety Course
Student
” I have learned that I need to take a step back, breathe make sure that what I do is going to make things better. “

CALM’s Personal Safety Course
Student

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