LEARNING AND ENGAGEMENT MANAGER

Rachel Ferguson

Rachel brings over a decade of rich direct support and leadership experience across NHS mental health, family mediation, community development, child protection, and services supporting children and families with disabilities. Her professional background reflects a lifelong commitment to supporting people through compassion, clarity, and connection.

Alongside this, Rachel brings skills in coaching, mentoring, autism-informed and inclusive practice, and extensive experience of co-production with people who use services; ensuring voices are not only heard, but are central to decision-making.

What stands out most about Rachel is her warmth, grounded presence, and relational way of working. She brings curiosity, steadiness, and a genuine belief in people’s strengths, which fits beautifully with CALM’s ethos. Already, her influence is helping us deepen our learning offer and strengthen the relational heart of our work