In working with people who experience distress, feelings of fatigue, burnout and stress can seem unavoidable. However, by finding ways to nourish our own wellbeing – cultivating our own innate capacities for mindfulness and compassion – we can discover that not only are we better able to cope, we can realise a more sensitive, wiser and more responsive approach to the people we work with. Relationships are at the heart of the work we do and growing our strengths of calmness and presence brings about the possibility of Reciprocal Flourishing.
In the aftermath of a serious incident, organisations have duties to the people they support, their staff and regulators. De-briefing can play a significant role in meeting such duties, supporting staff, promoting reflection and accountability, maximising learning, reducing the likelihood of further incidents and ultimately improving the service.
CALM works with many service sectors including some of the largest housing service providers, further education provision and customer service staff. Within many sectors including social care there has been a fundamental shift from staff working in buildings and in teams to staff increasingly working on their own. This can lead to staff feeling less safe and a need for organisations to develop new and different approaches to risk. Getting this right matters.
Due to the increasing recognition of the prevalence and impact of trauma, organisations now have an opportunity to truly become trauma informed. It’s cutting edge practice that enables you to achieve outcomes by best meeting the needs of those you sup
